Hosted in the European Union
The application and its database run on a server dedicated to Téo K, at Hetzner, in Helsinki (Finland). Nothing else is hosted there. Exchanges with the application go over HTTPS.
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Health data
Your patients' data, protected, and in a known location.
Protecting health data comes down to concrete choices. Here are Téo K's, with no empty phrases.
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Access rights by role, enforced in the database
Owner, practitioner, secretary, accountant, read-only: each role has its own rights. The NISS (national social security number) is shown in full to the owner and the practitioner, masked for the secretary, and absent for the accountant and read-only users. These limits are imposed by the database itself, not only by the screen.
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Every exchange with the health insurance funds is kept
MyCareNet requests and responses are logged in append-only mode, with ten-year retention for evidence. NISS and INAMI (RIZIV, the Belgian national health and disability insurance institute) numbers do not appear in the application logs.
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Encrypted backups
Backups are daily and encrypted before being written. The server cannot read back its own archives.
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GDPR
Téo K is published by SISIBO SComm, in Belgium. You remain the controller for the processing of your patients' data; Téo K acts as processor. The application's privacy policy details the purposes, retention periods and sub-processors. The application's privacy policy.
What we do not claim. There is no strict equivalent in Belgium of the French certification for health data hosts (HDS), and Téo K displays none. The data processing agreement template and the retention periods are discussed with you before signing.
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