Member Data patient insurance status
Check the patient's insurance status live. Read the service page
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eHealth and MyCareNet
From 1 January 2027, INAMI (RIZIV, the Belgian national health and disability insurance institute) makes the use of four digital services of the health insurance funds compulsory for physiotherapists. Here is what each brings to the physiotherapist, and where Téo K stands.
Check the patient's insurance status live. Read the service page
Request the health insurance fund's agreement and receive its decision. Read the service page
Issue the care certificate for the session, for patients who pay up front. Read the service page
Bill the health insurance fund directly, under the third-party payer system. Read the service page
For each patient, the path depends on the method of payment. Member Data indicates what is allowed. If the patient pays up front, you issue the care certificate for the session with eAttest. If the patient is under the third-party payer system (tiers payant), you bill the health insurance fund with eFact. In both cases, eAgreement has opened the agreement at the start of treatment. INAMI forbids sending an electronic care certificate and also handing over a paper certificate for the same service provided.
Source: INAMI, pages “Issue care certificates electronically with eAttest” and “MyCareNet for physiotherapists”.
12 November 2026
| Service | What the physiotherapist gains | Integration in Téo K | CIN approval |
|---|---|---|---|
| Member Data patient insurance status | Check the patient's insurance status live | Integrated Integrated in Téo K. Real queries were run on the CIN acceptance platform (a test environment, not production). | Not obtained Approval assessment yet to be taken. |
| eAgreement agreement requests | Request the health insurance fund's agreement and receive its decision | Integrated Integrated in Téo K. Tests on the acceptance platform are under way: access on the eHealth side has yet to be obtained before all the scenarios in the CIN test manual can be run again. | Not obtained Approval assessment yet to be taken. |
| eAttest care certificate | Issue the care certificate for the session, for patients who pay up front | Integrated Integrated in Téo K and validated in simulation. Tests on the CIN acceptance platform have yet to be run; they depend on the eAgreement agreement above. | Not obtained Approval assessment yet to be taken. |
| eFact billing under the third-party payer system (tiers payant) | Bill the health insurance fund directly, under the third-party payer system | Integrated Integrated in Téo K and validated in simulation. Tests on the CIN acceptance platform have yet to be run. | Not obtained Approval assessment yet to be taken. |
What this table says, and does not say. “Integrated” means the function exists in Téo K. “Tested on the acceptance platform” means run in the CIN test environment, never in production. No service has passed the CIN approval assessment, so we do not write “approved” or “certified”.
The CIN publishes, service by service, the list of recognised software for physiotherapists, with its reference date; Téo K is not on it yet (consulted on 12 November 2026). As soon as it is, this table will be updated with the link and the date.
The same services have other names in Dutch. For your patients and your Flemish colleagues:
| French | Dutch |
|---|---|
| mutualité | ziekenfonds |
| NISS (numéro d'identification de la sécurité sociale) | INSZ |
| tiers payant | derdebetalersregeling (derde betaler) |
| assurabilité | verzekerbaarheid |
| attestation de soins | getuigschrift voor verstrekte hulp |
| médecin-conseil | adviserend arts |
| INAMI | RIZIV |
| logiciel reconnu | erkende software |
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